Terms of Service

Use of website information

Website content is provided for general business communication and inquiry routing. It may describe product categories, application workflows, documentation needs and support paths, but it should not be treated as a final technical specification, installation instruction, warranty statement or safety document. Buyers should confirm fitment, availability, compliance and service requirements through authorized channels before making purchasing or repair decisions.

Inquiry submission

When you submit an inquiry, you are responsible for providing accurate company, contact, region, application and timing information. Gates support may use that information to route the request to catalog fitment review, distributor availability discussions, documentation support or general business follow-up. Submitting a form does not create a supply agreement, reserved inventory position or guaranteed response time.

Catalog and application references

Any references to product categories or service environments are intended to help business visitors organize their requests. They do not replace vehicle-specific fitment checks, professional repair judgment or official technical documentation. Product images generated from prompts are placeholders until final assets are approved, and they should not be used to verify dimensions, markings, packaging or exact material details.

Business conduct

Visitors agree not to misuse forms, submit false purchasing requests, attempt to interfere with website operations or copy content for misleading commercial use. Gates may decline to respond to incomplete, abusive or unrelated submissions. These terms may be updated as the website, catalog support process or inquiry workflow changes.